AI Employee for Plumbing Companies
62% of callers won't leave a voicemail. For plumbing companies, that means burst pipes, sewage backups, and slab leaks—jobs worth $400–$900 each—walking straight to your competitor. Vox is an AI receptionist for plumbers that answers every call, dispatches emergencies, and books jobs 24/7.
Listen to a sample call
Burst pipes, sewage backups, and water heater failures don't wait for business hours. The average emergency plumbing call is worth $400–$900 and the caller needs someone now.
A homeowner with water pouring through their ceiling isn't leaving a message. They're scrolling Google for the next plumber who picks up the phone.
Frozen pipes in winter, sewer line backups after storms. When call volume triples, your office staff can't keep up and your best leads go unanswered.
Every call answered in under 1 second. A burst pipe at 2 AM gets the same professional response as a faucet repair request at 10 AM. Vox triages emergencies and escalates to your on-call plumber immediately.
Every call produces a structured job ticket: customer name, address, issue description, urgency level, and preferred time. No more scribbled notes or garbled voicemails.
Vox checks the caller's zip code against your coverage area in real time. No more rolling a truck 40 minutes to a job outside your zone.
Vox pushes job details directly into ServiceTitan, Housecall Pro, Jobber, or your scheduling platform. Jobs land in your dispatch board instantly.
Define your services (drain cleaning, water heater, sewer line, repiping), service area by zip code, business hours, and escalation rules for emergencies vs. next-day scheduling.
Route after-hours calls to Vox, or use Vox as your primary answering layer. Most plumbing companies expand to full 24/7 coverage within a month.
Every call produces a structured job ticket: customer name, address, issue type, urgency level, preferred time. It lands in your dispatch software instantly.
Frozen pipe season hits and call volume triples overnight. Vox handles 10 simultaneous calls as easily as 1. No seasonal office staff needed.
The average emergency plumbing job is worth $400–$900. Traditional answering services at peak volume (400 calls/month, avg 4 min): $2,400–$4,000/month. And they still can't triage a sewage backup from a dripping faucet.
One emergency call saved per week at $650 average = $2,600/month in recovered revenue. Vox pays for itself before your first invoice.
Listen to a sample call